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上海英语高考试卷及答案
2006年全国普通高等学校招生统一考试 上海 英语试卷 第I卷(共105分) I. Listening Comprehension Part A Short Conversations Directions: In Part A, you will hear ten short conversations between two speakers. At the end of each conversation, a question will be asked about what was said. The conversations and the questions will be spoken only once. After you hear a conversation and the question about it, read the four possible answers on your paper, and decide which one is the best answer to the question you have heard. 1. A. On March 2. B. On March 3. C. On March 5. D. On March 8. 2. A. At a cinema. B. At an airport. C. At a railway station. D. At a stadium. 3. A. Old castles. B. Hunting games. C. A seaside holiday. D. At adventure. 4. A. By bus. B. By underground. C. On foot. D. By bicycle. 5. A. Go to the movies. B. See a doctor. C. Get some fruit. D. Stay at home. 6. A. Car seller. B. Police officer. C. Detective. D. Reporter. 7. A. Funny. B. Crazy. C. Amused. D. Pleased. 8. A. They’d better not go riding. B. Riding a bike is a great idea. C. It’s not good riding in the rain. D. They can go riding half an hour later. 9. A. There won’t be enough cups left. B. They’ve got plenty of cups. C. They’re buying what they need. D. They’ve got enough food for the picnic. 10. A. He’s unable to finish his homework. B. He can’t give the woman his computer. C. He’s to remove the virus. D. He’s infected with some disease. Part B Passages Directions: In Part B, you will hear two short passages, and you will be asked three questions on each of the passages. The passages will be read twice, but the questions will be spoken only once. When you hear a question, read the four possible answers on your paper and decide which one would be the best answer to the question you have heard. Questions 11 through 13 are based on the following passage. 11. A. Some engineers. B. The landlord of the pub. C. The former employees. D. Some customers of the company. 12. A. Three years ago. B. Five years ago. C. Last year. D. This year. 13. A. Why a company lost its customers. B. Why a company went out of business. C. How a company went form bad to worse. D. How a company got out of its difficult situation. Questions 14 through 16 based on the following report. 1. A. Physics. B. Chemistry. C. English Literature. D. Media Studies. 2. A. More than 144.000 B. About 147,500. C. 7.5% of all the test takers. D. 4.6% of all the test takers. 3. A. Few students avoid harder subjects. B. Each subject has the same level of difficulty. C. Some subjects are more difficult than others. D. Pupils are important to the country’s development. Part C Longer Conversations Directions: In Part C, you will hear two longer conversations. The conversations will be read twice. After you hear each conversation, you are required to fill in the numbered blanks with the information you have heard. Write your answers on your answer sheet. Blanks 17 through 20 are based on the following conversation. Taxi Order Form Name: John Smith Time: 5:30 a.m., 17, June 8th To: The 18 From: 99 Kent Street, near Carlington 19 Phone Number: 20 Complete the form. Write ONE WORD for each answer. Blanks 21 through 24 are based on the following conversation. What does the woman complain about? 21 What does the man suggest the woman do first? She should 22 all the way to the right. Why is the engineer sent up? He is 23 for maintaining buildings. When is it suitable for the engineer to come? 24 later. Complete the form. Write NO MORE THAN THREE WORDS for each answer. II. Grammar and Vocabulary Directions: Beneath each of the following sentences there are four choices marked A, B, C and D. Choose the one answer that best completes the sentence. 25. --- It’s a top secret. --- Yes, I see. I will keep the secret __________ you and me. A. with B. around C. among D. between 26. Black holes __________ not be seen directly, so determining the number of them is a tough task. A. can B. should C. must D. need 27. Send my regards to your lovely wife when you __________ home. A. wrote B. will write C. have written D. write 28. A typhoon swept across this area with heavy rains and winds __________ strong as 113 miles per hour. A. too B. very C. so D. as 29. I made so many changes in my composition that only I could read it. To __________ else, it was hard to make out. A. none B. everyone C. someone D. anyone 30. A dozen ideas were considered __________ the chief architect decided on the design of the building. A. because B. before C. whether D. unless 31. Eugene’s never willing to alter any of his opinions. It’s no use __________ with him. A. to argue B. arguing C. argued D. having argued 32. When he turned professional at the age of 11, Mike __________ to become a world champion by his coach and parents. A. expected B. was expecting C. was expected D. would be expected 33. Energy drinks are not allowed __________ in Australia but are brought in from New Zealand. A. to make B. to be made C. to have been made D. to be making 34. Russ and Earl were auto mechanics __________ the same pay, but Earl had more ambition. A. to earn B. to have earned C. earning D. earned 35. One advantage of playing the guitar is __________ it can give you a great deal of pleasure. A. how B. why C. that D. when 36. The mother felt herself __________ cold and her hands trembled as she read the letter from the battlefield. A. grow B. grown C. to grow D. to have grown 37. In an hour, we can travel to places __________ would have taken our ancestors days to reach. A. where B. when C. which D. what 38. My parents were quarrelling about me __________ I could not quite tell why. A. since B. though C. if D. until 39. He spoke proudly of his part in the game, without mentioning __________ his teammates had done. A. what B. which C. why D. while 40. __________ automatically, the e-mail will be received by all the club members. A. Mailed out B. Mailing out C. To be mailed out D. Having mailed out 41. You can see the stars on a clear night, but in the daytime they are __________. A. unavoidable B. invisible C. inaccessible D. unavailable 42. When Jane began to take swimming lessons, her main ___________ was the fear of water. A. evidence B. crisis C. obstacle D. danger 43. Try not to start every sentence with “the”. __________ the beginning of your sentences. A. Vary B. Decorate C. Form D. Describe 44. I hope I will not be called on in class as I’m not yet ___________ prepared. A. attentively B. readily C. actively D. adequately III. Cloze Directions: For each blank in the following passages there are four words or phrases marked A, B, C and D. Fill in each blank with the word or phrase that best fits the context. (A) Several years ago, well-known writer and editor Norman Cousins became very ill. His body ached and he felt constantly tired. It was difficult for him to even 45 around. His doctor told him that he would lose the ability to move and eventually die from the disease. He was told he had only a 1 in 500 chance of survival. 46 the diagnosis(诊断),Cousins was determined to overcome the disease and survive. He had always been interested in medicine and had read a book, which discussed the idea of how body chemistry and health can be damaged by emotional stress and negative 47. The book made Cousins think about the possible 48 of positive attitudes and emotions. He thought, “Is it possible that love, hope, faith, laughter, confidence, and the 49 to live have positive treatment value?” He decided to concentrate on positive emotions as a way to teat some of the symptoms of his disease. In addition to his traditional medical treatment, he tried to put his treatment. He 51 time each day for watching comedy films, reading humorous books, and doing other activities that would draw out 52 emotions. Within eight days of starting his “laugh therapy” program his pain began to 53 and he was able to sleep more easily. He was able to return to work in a few months’ time and 54 reached complete recovery after a few years. 45. A. run B. pass C. move D. travel 46. A. Besides B. Despite C. Without D. Beyond 47. A. attitudes B. beliefs C. goals D. positions 48. A. shortcoming B. harm C. benefit D. interest 49. A. emotion B. pain C. fear D. will 50. A. bring about B. set about C. put up D. make up 51. A. afforded B. appointed C. offered D. arranged 52. A. positive B. approving C. strong D. mixed 53. A. escape B. decrease C. shrink D. end 54. A. generally B. especially C. actually D. presently (B) “When a customer enters my store, forget me. He is king,” said John Wanamaker, who in 1876 turned an abandoned railway station in Philadelphia into one of the world’s first department stores. This revolutionary concept 55 the face of retailing(零售业)and led to the development of advertising and marketing as we know it today. But convincing as that slogan was, 56 the shopper was cheated out of the crown. 57 manufacturing efficiently increased the variety of goods and lowered prices, people still relied on advertisements to get most information about products. Through much of the past century, ads spoke to an audience restricted to just a few radio or television channels or 58 number of publications. Now media choice has 59 too, and consumers select what they want from a far greater variety of sources --- especially with a few clicks of a computer mouse. 60 the internet, the consumer is finally seizing power. As our survey shows, 61 has great implications for companies, because it is changing the way the world shops. Many firms already claim to be “customer-driven” or “consumer-centred”. Now their 62 will be tested as never before. Taking advantage of shoppers’ 63 will no longer be possible: people will know --- and soon tell others, even those without the internet --- that prices in the next town are cheaper or that certain goods are inferior. The internet is working wonders in 64 standards. Good and honest firms should benefit most. 55. A. changed B. maintained C. restored D. rescued 56. A. in time B. in truth C. in case D. in theory 57. A. Just as B. The moment C. sufficient D. great 58. A. limited B. minimum C. sufficient D. great 59. A. disappointed B. existed C. exploded D. survived 60. A. According to B. Thanks to C. But for D. Apart from 61. A. consumer power B. product quality C. purchasing habit D. manufacturing efficiency 62. A. information B. investment C. claims D. shops 63. A. generosity B. knowledge C. curiosity D. ignorance 64. A. raising B. lowering C. abandoning D. carrying IV. Reading Comprehension Directions: Read the following four passages. Each passage is followed by several questions or unfinished statements. For each of them there are four choices marked A, B, C and D. Choose the one that fits best according to the information given in the passage you have just read. (A) Cara Lang is 13. She lives in Boston, Massachusetts, in the U.S. Last Thursday, she didn’t go to school. She went to work with her father instead. Every year, on the fourth Thursday in April, millions of young girls go to work. This is Take Our Daughters to Work Day. The girls are between the ages of 9 and 15. They spend the day at work with an adult, usually a mother, father, aunt, or uncle. They go to offices, police stations, laboratories, and other places where their parents or other family members work. Next year, the day will include sons, too. The Ms. Foundation, an organization for women, started the program about ten years ago. In the U.S., many women work outside the home. The Ms. Foundation wanted girls to find out about many different kinds of jobs. Then, when the girls grow up, they can choose a job they like. Cara’s father is a film director. Cara says, “ It was very exciting for me to go to the studio with my dad. I saw a lot of people doing different jobs.” Many businesses have special activities for girls on this day. Last year, Cara went to work with her aunt at the University of Massachusetts. In the engineering department, the girls learned to build a bridge with toothpicks and candy. In the chemistry department, they learned to use scales. They learned about many other kinds of jobs, too. Right now, Cara does not know what job she will have when she grows up. But because of Take Our Daughter to Work Day, she knows she has many choices. 65. What is Cara’s father? A. An engineer. B. An official. C. A moviemaker. D. A professor. 66. According to the passage, Take Our Daughter to Work Day is __________. A. on every Thursday in April B. A holiday for girls of all ages C. a day for girls to know about jobs D. a day for girls to get a job easily 67. On this special day, Cara has done all the following EXCEPT that __________. A. she learned to use scales B. she worked as an actress C. she went to work with her aunt D. she used toothpicks and candy to build a bridge 68. What is probably the best title for the passage? A. Cara Lang, a Fortunate Girl B. Take Our Daughters to Work Day C. Children’s Day and Work Day D. Ms. Foundation, an organization for Women (B) Nervous suspects(嫌疑犯)locked up in Britain’s newest police station may feel relieved by a pleasant yellow colour on the door. If they are close to confessing a crime, the blue on the wall might tip the balance. Gwent Police have abandoned colours such as greys and browns of the 20th-century police cell(牢房)and have used colour psychology to decorate them. Ystrad Mynach station, which recently opened at a cost of £5 million, has four cells with glass doors for prisoners who suffer from claustrophobia(幽闭恐怖症). Designers have painted the frames yellow, which researchers say is a calming colour. Other cells contain a royal but line because psychologists believe that the colour is likely to encourage truthfulness. The station has 31 cells, including 12 with a “ live scan” system for drunken or disturbed prisoners, which detects the rise and fall of their chest. An alarm alerts officers if a prisoner’s breathing stops and carries on ringing until the door is opened. Designers and psychologists have worked for years on colour. Blue is said to suggest trust, efficiency, duty, logic, coolness, thinking and calm. It also suggests coldness and unfriendliness. It is thought that strong blues will stimulate clear thought and lighter, soft colours will calm the mind and aid concentration. Yellow is linked with confidence, self-respect and friendliness. Get the colour wrong and it could cause fear, depression and anxiety, but the right yellow can lift spirits and self-respect. Ingrid Collins, a psychologist who specializes in the effects of colour, said that colour was an “ energy force”. She said,” Blue does enhance communication but I am not sure it would enhance truthful communication.” Yellow, she said, affected the mind. Red, on the other hand, should never be considered because it could increase aggression. Mrs Collins praised the designers for using colours in the cells. Gwent is not he first British force to experiment with colour to calm down persuade prisoners to co-operate. In the 1990s Strathclyde Police used pink in cells based on research carried out by the US Navy. 69. The expression “tip the balance” in paragraph 1 probably indicates that the blue might __________. A. let suspects keep their balance B. help suspects to confess their crimes C. make suspects cold and unfriendly in law court D. enable suspects to change their attitudes to colours 70. Which of the following colours should NOT be used in cells according to the passage? A. Pink. B. Yellow. C. Blue. D. Red. 71. Which of the following helps alert officers if someone stops breathing? A. Scanning equipment. B. Royal blue lines. C. Glass doors. D. Yellow frames. 72. The passage is mainly concerned with __________. A. the relationship between colours and psychology B. a comparisons of different functions of colours C. the use of colours in cells to affect criminals’ psychology D. scientific ways to help criminals reform themselves in prison ( C ) (You may read the questions first.) Eye for an Eye William Ian Miller Analyzing the law of the talion – an eye for an eye, a tooth for a tooth --- William Ian Miller presents an original thinking over the concept of “ pay back”. “William Ian Miller has written a marvelous book that I found absolutely attractive. --- Wendy Doniger, University of Chicago $28.00: Hardback: 0-521-85680-9:304pp How New Language Emerge David Lightfoot In this pioneering study, David lightfoot explains how languages come into being, arguing that children are the driving force. Engaging and original, this book offers a pathbreaking new account of language acquisition, variation and change. $75.00: Hardback: 0-521-85913-1:208pp $29.99: Paperback: 0-521-67629-0:304pp A History of Modern Indonesia Adrian Vickers Although Indonesia has the fourth largest population in the world, its history is still relatively unfamiliar and understudied. Guided by the life and writings of the country’s most famous author, Pramoedya, Ananta Toer, Adrian Vickers takes the reader on a journey across the social and political landscape of twentieth-century Indonesia in this timely account. $70.00: Hardback: 0-521-83493-7:292pp $24.99: Paperback: 0-521-54262-6 Available at better bookstores and at www. Cambridge.org/us 73. The word “talion” in introducing the book Eye for an Eye is probably a concept of __________. A. medicine B. trade C. avenging D. striving 74. The book entitled A History of Modern Indonesia has focused on __________. A. landscapes and tourist attractions in Indonesia B. its fourth largest population in the world C. its relatively unfamiliar and understudied economy D. its social and political aspects in modern times 75. What do these three books have in common? A. Their authors are introduced in detail. B. They all have a hardback and a paperback. C. Each of them is commented by a professor. D. They are published by the same publishing house. (D) The “Bystander Apathy Effect” was first studied by researchers in New York after neighbours ignored --- and in some cases turned up the volume on their TVs --- the cries of a woman as she was murdered (over a half-hour period). With regard to helping those in difficulty generally, they found that: (1) women are helped more than men; (2) men help more than women; (3) attractive women are helped more than unattractive women. Other factors relate to the number of people in the area, whether the person is thought to be in trouble through their own fault, and whether a person sees himself as being able to help. According to Adrian Furnham, Professor of University College, London, there are three reasons why we tend to stand by doing nothing: (1) “Shifting of responsibility” --- the more people there are, the less likely help is to be given. Each person excuses himself by thinking someone else will help, so that the more “other people” there are, the greater the total shifting of responsibility. (2) “Fear of making a mistake” --- situations are often not clear. People think that those involved in an incident may know each other or it may be a joke, so a fear of embarrassment makes them keep themselves to themselves. (3) “Fear of the consequences if attention is turned on you, and the person is violent.” Laurie Taylor, Professor of Sociology at London University, says: “In the experiments I’ve seen on intervention(介入), much depends on the neighborhood or setting. There is a silence on public transport which is hard to break. We are embarrassed to draw attention to something that is happening, while in a football match, people get involved , and a fight would easily follow.” Psychotherapist Alan Dupuy identifies the importance of the individual: “the British as a whole have some difficulty intervention, but there are exceptional individuals in every group who are prepared to intervene, regardless of their own safety. These would be people with a strong moral code or religious ideals.” 76. Which of the following statements is true according to the passage? A. Pretty women are more likely to be helped. B. People on a bus are more likely to stop a crime. C. Religious people are more likely to look on. D. Criminals are more likely to harm women. 77. Which factor is NOT related with intervention according to the passage? A. Sex. B. Nationality. C. Profession. D. Setting. 78. Which phenomenon can be described as the “Bystander Apathy Effect”? A. When one is in trouble, people think it’s his own fault. B. In a football match, people get involved in a fight. C. Seeing a murder, people feel sorry that it should have happened. D. On hearing a cry for help, people keep themselves to themselves. 79. The author wrote this article __________. A. to explain why bystanders behave as they do B. to urge people to stand out when in need C. to criticize the selfishness of bystanders D. to analyze the weakness of human nature (E) Directions: Read the following text and choose the most suitable heading from A-F for each paragraph. There is one extra heading which you do not need. A. New teachers’ opinions of involving parents B. An argument over an assignment C. A conflict between assumption and reality D. Difficulties in sharing goals E. The best way to score high F. Proper ways of parental involvement 80. An Iowa high school counselor gets a call from a parent protesting the “C” her child received on an assignment. “The parent argued every point in the essay,” recalls the counselor, who soon realized why the mother was so disappointed about the grade. “It became apparent that she’d written it.” 81. In a survey, 90% of new teachers agreed that involving parents in their children education is a priority at their school, but only 25% described their experience working with parents as “very satisfying”. When asked to choose the biggest challenge they face, 31% of them quoted involving parents and communicating with them as their top choice. 73% of new teachers said too many parents treat schools and teachers as enemies. 82. At a time when competition is rising and resources are limited, when battles over testing force schools to adjust their priorities, when cell phone and e-mail speed up the information flow and all kinds of private ghosts and public quarrels slip into the parent-teacher conference, it’ s harder for both sides to step back and breathe deeply and look at the goals they share. 83. Everyone says the parent-teacher conference should be pleasant, civilized, a kind of dialogue where parents and teachers build partnership. But what most teachers feel, and certainly what all parents feel, is anxiety and panic. 84. When a teacher asks parents to be partners, he or she doesn’t necessarily mean Mom or Dad should be camping in the classroom. Research shows that though students benefit modestly from having parents involved at school, what happens at home matters much more. According to research based ont eh National Education Longitudinal Study, a sample of nearly 25,000 eighth graders, among four main areas of parental involvement (home discussion, home supervision, school communication, and school participation), home discussion was the most strongly related to academic achievement. 第II卷 (共45分) I. Translation Directions: Translate the following sentences into English, using the worlds given in the brackets. 1. 我们相信农民的生活会越来越好。(believe) 2. 一本书是否畅销取决于诸多因素。(Whether…) 3. 我不需要买新车,我的那辆旧车还很好。(condition) 4. 这里的菜烧得很好,还有免费蛋糕供应。(provide) 5. 外出旅游时务必注意保护环境,为他人着想。(sure) 6. 着小孩太调皮了,使得他那忙于工作的父母常常心烦意乱。(So…) II. Guided Writing Directions: Write an English composition in 120-150 words according to the instructions given below in Chinese. 下表提供了你所心仪的南、北两所大学的招生信息。通过比较作出选择,并结合个人情况说明理由。 南方大学 北方大学 学费 8000元/年 5000元/年 招生人数 20 10 优惠政策 无 加20分 参考答案 第I卷 1. D 2. B 3. C 4. C 5. D 6. B 7. D 8. A 9. B 10. A 11. C 12. C 13. D 14. B 15. A 16. C 17. Tuesday 18. airport 19. Restaurant 20. 54229738 21. No hot water 22. turn the handle 23. responsible 24. Five minutes 25. D 26. A 27. D 28. D 29. D 30. B 31. B 32.C 33.B 34.C 35. C 36. A 37.C 38. B 39. A 40. A 41. B 42. C 43. A 44. D 45. C 46. B 47. A 48. C 49. D 50. A 51. D 52. A 53. B 54. C 55. A 56. B 57. D 58. A 59. C 60. B 61. A 62. C 63. D 64. A 65. C 66. C 67. B 68. B 69. B 70. D 71. A 72. C 73. C 74. D 75. D 76. A 77. C 78. D 79. A 80. B 81. A 82. D 83. C 84. F 第II卷 I. 翻译 1. We believe that peasants’ / farmers’ life will be / be getting better and better. 2. Whether a book sells well depends on many / various factors. 3. I don’t need to / needn’t buy a new car as my old one is still in good condition. 4. The dishes are well cooked her and free cakes are provided. 5. Be sure to pay attention to protecting the environment and be considerate / think of others if / when / while traveling / doing traveling. 6. So naughty is the child that he often upsets his parents who are busy with their work. Typescripts Listening comprehension Part A Short Conversations 1. -Were you here on March 5th? -Mm, not really. In fact I arrived three days later. Q: When did the woman arrive? 2. -Is this the Eastern Airline check-in? -Yes. Can I see your ticket, please? Q: Where does the conversation probably take place? 3. -What did you do on the beach? -You know, made sand castles that sort of things, and hunted for shells. Q: What are the two speakers probably talking about? 4. -Paul, are you taking the bus or the underground to your office? -My doctor suggests I walk, not even cycle. Q: How will the man go to his office? 5. -Would you like to go to the movies with me this evening? -I'd love to. But I'm just getting over the flue. Q: What will the woman probably do this evening? 6. -Yes, madam. What seems to be the problem? -I'd like to report a robbery. It's my car. It's been stolen. Q: What's probably the man's occupation? 7. -Would you like to go to the ballet next Friday? I've got two tickets. -Oh, that sounds like fun. Q: How does the woman feel? 8. -What about going for a bike-ride? It stopped raining half an hour ago. -But the road might still be wet. Q: What does the woman mean? 9. -How many more cups should we get for the picnic? -Don't we have enough by now? Q: What does the man imply? 10. -Have you completed your assignment? -My computer isn't affected with a virus. Q: What does the man imply? Part B Passages 5 years ago, I had to make a big decision. At that time, I was working for a small engineering company. However, thing were not going very well for the company and it was losing money. One day, the boss told us that the company was out of business. We were all unemployed. That lunch time we went to the pub as usual. We were all very depressed. While of course, we talked about the problem. Then the landlord of the pub heard the news. He said, "Why don't you buy the company." At first we all laughed and then we started to discuss it properly. We knew the problems. The company had lost a lot of customers because it hadn't developed new products, but finally we decided to go for it. So we bought the company. The first few years were very difficult. But we worked hard and we had a bit of luck. We began to improve 3 years ago. Since then we have done pretty well. Last years we took on 4 new people. And so far this year we have taken on another ten. 11. Who bought the company that was out of business? 12. When did the company start to employ new people? 13. What did the story mainly tell us? Now it's 8:00, time for the educational report. GCSE is the British exam taken by the students in England and Wales around the age of 16. Recently researchers at university have confirmed the doubt of many parents and employers that some GCSEs are easier than others, despite official claims that each subject is equally difficult. The researchers found that sciences and modern languages were the hardest GCSEs to do well in. Chemistry ranked the hardest of the major subjects followed by physics and French. They also found that regardless of the ability students were more likely to gain good grades in easier subjects than in chemistry or French. Drama was the easiest GCSE to do well in, followed by physics education, media studies, English, English literature and religions studies. The number of test takers in physical education and religious studies rose faster than in any other subjects last year. More than 144,000 pupils set GCSEs in physical education last summer, an increase of 7.5 percent, and 147,500 took the religious studies exam, arise of 4.6%. However, it was the problem for the country if pupils avoided hard subjects. Fewer peoples would go on to study languages or sciences at A level and university. Even though they were important to Britain's future development. 14 What is the most difficult subject according to the research? 15 How many pupils took the test of physical education last year? 16 What does the report mainly tell us about the GCSEs. Part C Dialogues (一) W: Hello, Yellow Cab Service, can I help you? M: Yes, I'd like to book a taxi. W: May I know your name, Sir? M: Yes, it's John Smith. W: John Smith. When would you like your taxi? M: Tuesday, June 8th, I'm leaving very early in the morning. W: Where to, sir? M: To the airport. W: When shall we meet you then? M: 99 Chemis street, near Collington Restaurant. W: What time world you like us to meet you? M: 5:30 W: 5:30, June 8th, OK. Could you leave your telephone number? M: Yes, it's 54229738. W: OK. I've got it. Thank you for calling us. (Complete the form; write one word for each answer.) (二) -Hello, front desk. -Yes. -This is Mitaly Tridow in Room 504. -Well, yes. How can I help you, Miss Tridow? -I want to take a shower, but there is no hot water. -I can't understand that. Have you turned the handle all the way to the right? -I've been trying to get hot water for 10 minutes. It's freezing cold. -Well, a lot of people take showers before breakfast. Maybe if you wait a while, it'll heat up again. -Wait? I have three appointments this morning, and I also have to wash and dry my hair. -Your shower has absolutely no hot water? -No, none. -I will send someone up right way. -Who will that be? -The engineer. He is responsible for maintaining all the buildings. He will be there within 2 minutes. -OK. But don't send anyone for 5 minutes. I need to get dressed. (Complete the form; write no more than 3 words for each answer.)查看更多